River Rock Outfitter Consignment Request Confirmation
Thank you for bringing us your quality used gear and helping us to grow the Fredericksburg Outdoor Community! We hope to help find your gently used items a new home and will do our best to educate our customers on the value of each item. Please review the below information which outlines the step by step process of our River Rock Outfitter consignment process.
What Happens Next?
We accept consignment gear preferably Monday through Wednesday during regular shop hours. Some gear may need to be fully assembled for quality control. Please ensure that you have budgeted enough time to assist staff with this process. Once we have determined that the item is appropriate for our shop, we will have you sign a contract agreeing to our consignment policies.
River Rock Outfitter prices your items based on our experience selling similar items in a similar condition. Pricing is prioritized based on seasonality of items being consigned, as well as demand. The pricing of your item(s) could take several days depending on current supply of items to be priced as well as seasonality of items to be consigned. Before the item is placed on the sales floor, our employees will send you a message letting you know the price. This is your opportunity to agree to move forward with the sell or to choose to pick it up.
We will create a customer account for you or pull up your existing customer account. Your item(s) will be tagged and merchandised. We will work hard on your behalf to sell the product to someone awesome!
If your item(s) sells, a River Rock Outfitter sales associate will notify you. If your item(s) does not sell after 3 months, the price of your item may be lowered, or the item will be returned to you. If it has not sold after 6 months, you will have the option to pick up the item or donate it to charity. Once notified, the item must be picked up within 72 hours or it will be automatically donated to a local charity.
Thank you for submitting your request. Please drop off your item preferably during regular business hours Monday -Wednesday.
If you have any additional questions about the process or you would like to speak to someone regarding your consignment request please contact us at 540-372-8708 or via email at [email protected]